Great White Bite Cafe — Cafe in Eden

Reviews of Great White Bite Cafe

• Charles

  Added 2015.08.22

  Would have given this a ZERO if I could.
• Richard

  Added 2014.02.02

  On our first trip to Eden we decided to give this cafe a go as it was conveniently located next to the wharf with a lovely view. Since it was a cold day the fact that it has a heated indoor section appealed. However we were soon to realise we had made a terrible mistake. When ordering there the usual signs for "take away menu" and next to the till there are more menus lying. This seems normal for a cafe and one assumes the other menus are the same as the menu on the board as in any other place I have ever been in. But here is where it gets complicated. You order at the same place but the menus, which at first glance look the same, are actually for different areas in this place. Order from the take away board (fish & chips & salad $15.90) and you are allowed to sit in the unheated section of the place and you have to buy, yes BUY plastic cutlery if you need them for your meal, plus you get no choice in what fish you want and the fish definitely is neither local nor fresh. Don't expect the common courtesy of being asked whether you want to buy some of the invisible plastic cutlery, even though selling salad seems to indicate the need for it. However if you order from the menus lying next to the till (fish & chips & salad $16.90) you can sit in the heated section of the place, which I assume also offers cutlery, although expect to pay extra if, god forbid, you should need an extra plate or any extra cutlery. Unfortunately the same rude man will be taking your order, although now at least you can choose between 4 types of fish - which he will inform you of in the same irritated tone as he does everything. I assume the man working the till is the owner as any owner would have fired an employee that is that rude to customers, but other than being rude he oozes irritation and you get the distinct impression that your ordering food from his place is a huge annoyance to him and he thinks you are an idiot. I made the mistake of not ordering from the "correct" menu (not having noticed the menus next to the till at first and having not been informed that there is a difference) and we were rudely told off for walking in the direction of the heated section after ordering. When I eventually figured out from the barked information that there was a $1 difference, I was not allowed to change my order and we were forced to sit in the cold and eat our food with our hands until I went looking for extra sauce and saw the tiny sign tucked away in a corner giving the prices of plastic cutlery. Definitely a place to avoid if you wish a to have a pleasant meal next to the wharf. Buy your fish & chips ANYWHERE but here and go sit next to the wharf with it. Anyone who is this stingy and rude to their customers does not deserve any customers and should close their place and go be miserable by themselves at home.